Acktive Travel Group · Updated September 13, 2026
Booking & order cancellations
Review the terms for your specific trip or artwork before paying.
Website enquiries
An enquiry through this website is free and does not reserve a place or charge a payment. If your plans change, contact us to update or withdraw the enquiry.
Before you book
Cancellation and refund terms depend on the trip or artwork and will be provided with the confirmed proposal before payment. Review those terms, including any deposit, custom-work, supplier, and delivery conditions, before accepting.
Existing bookings or orders
Refer to the written terms supplied with your existing booking or artwork order. This website does not replace those terms. Contact Acktive with your booking or order reference for help. Do not include card details in your message.